Job Title: ServiceNow Developer
Position Type: Permanent
Report to: Director Infrastructure, Cloud and Data
Version: Must have Developmnent experience with Utah or Tokyo Version.
Experience in ServiceNow Development: 4-12 years and above
Salary & Position: As Per Experience
Employment Type: Very Long Term with an option to work from US and Japan (Need Based)
As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions within the ServiceNow platform. Your expertise in IT Service Management (ITSM) processes and SNOW customization will be crucial in optimizing our internal workflows and enhancing our overall IT service delivery. The successful candidate will collaborate with cross-functional teams to analyze requirements, design solutions, and deliver high-quality SNOW applications to meet the organization's needs.
• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience as a ServiceNow Developer with a focus on ITSM processes and customization.
• Strong understanding of ITIL framework and ITSM best practices.
• Experience in configuring and customizing ServiceNow workflows, form layouts, and user interface.
• Knowledge of integration techniques between ServiceNow and other systems.
• Familiarity with Agile development methodologies and tools.
• Excellent problem-solving skills and the ability to think analytically and logically.
• Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer) are a plus.