Role Overview

We are seeking two experienced Subject Matter Experts (SMEs) in Agentic AI & Robotic Process Automation (RPA) to support a leading bank’s transformation from manual processes to intelligent automation.

The ideal candidates will have expertise in UiPath and strong knowledge of agentic AI concepts, with domain specialization in either:

• Finance Operations (Resource 1), or
• Corporate Banking (Resource 2).

The SMEs will serve as trusted advisors to business units, ensuring automation solutions deliver measurable business value while adhering to security, compliance, and regulatory standards.

Key Responsibilities

Strategic & Advisory

• Act as the bank’s primary expert on agentic AI, RPA, and intelligent automation strategy.
• Assess manual processes and identify high-value automation opportunities.
• Advise business units on automation feasibility, ROI, and change management.

Solution Design & Implementation

• Partner with process owners to document workflows and convert them into automation-ready designs.
• Lead agentic AI initiatives (autonomous agents, AI-driven orchestration, adaptive workflows, conversational AI, intelligent exception handling).
• Ensure automation projects meet security, compliance, and audit standards.
• Oversee deployment and scaling of automation solutions across business units.

Collaboration & Communication

• Liaise with IT, compliance, operations, and business stakeholders to enable smooth adoption of automation.
• Conduct workshops, training, and knowledge-sharing sessions to enhance automation literacy.
• Act as a bridge between business and technology teams, ensuring alignment on objectives and outcomes.

Preferred Skills & Experience

Technical Skills

• Strong hands-on experience with UiPath (Studio, Orchestrator, Document Understanding, AI Center).
• Proven experience with agentic AI concepts—autonomous agents, multi-step reasoning, adaptive workflows.
• Knowledge of core banking systems, CRM, KYC/AML, payments, and contact center integrations.
• Familiarity with cloud and on-premise automation deployments.
• Experience in secure bot credential management, logging, and monitoring.

Domain & Regulatory Knowledge

• Banking/financial services background—ideally in finance operations or corporate banking.
• Strong understanding of compliance requirements (KYC, AML, GDPR, PCI DSS, data residency).
• Experience mapping banking processes into automation pipelines.
• General Skills
• Strong stakeholder management and communication capabilities.
• Ability to translate business challenges into technical automation solutions.
• Analytical, structured, and outcome-focused mindset.

Qualifications

• Bachelor’s or master’s degree in computer science, engineering, information systems, or related fields.
• UiPath Certified Advanced RPA Developer (UiARD) or UiPath Business Automation Specialist (preferred).
• 7+ years of experience in automation, AI, or process transformation, with at least 3 years in banking/financial services.