Last Updated: January 15, 2026
This NFC Smart Identity Card Terms of Use (“NFC Terms”) forms an integral part of the main Terms and Conditions of 5thir, operated by Multicloud4u Private Limited (CIN: U72900HR2021PTC092421), having its registered office at Floor 9, Tower A, Spaze iTech Park, Sector 49, Sohna Gurgaon Road, Gurugram, Haryana 122018, India (“Company”).
By purchasing a 5thir Digital Access Package that includes an NFC Smart Identity Card, you agree to the following terms.
1.1 The NFC Smart Identity Card is a physical access-enablement accessory linked to a User’s digital profile hosted on the 5thir SaaS platform.
1.2 The NFC Card:
1.3 The NFC Card is not sold as an independent retail product. It is bundled exclusively as part of specific Digital Access Packages offered on the Platform.
1.4 Payment made by the User is for access to digital SaaS features and platform services. The NFC Card is provided as an incidental, complimentary access device within eligible packages.
2.1 The Company does not sell NFC Cards separately through the website.
2.2 NFC Cards cannot be purchased independently without purchasing an eligible Digital Access Package.
2.3 The NFC Card has no utility outside the 5thir platform.
3.1 Upon successful payment confirmation of an eligible package, the NFC Card shall be dispatched to the User’s registered address.
3.2 Delivery timelines may vary depending on logistics provider and geographic location.
3.3 The NFC Card functions only after activation through the User’s verified 5thir Account as per purchased package.
3.4 The Company is not responsible for delays caused by incorrect shipping details provided by the User.
3.5 The NFC card is strictly linked to the validity of the purchased service package and shall remain active only during the active subscription period; upon expiry, suspension, or termination of the package, the NFC card will automatically deactivate, and reactivation shall occur only upon renewal or purchase of a new eligible service package.
4.1 The NFC Card remains digitally linked to the User’s account.
4.2 The User is granted a limited, non-transferable, non-commercial right to use the NFC Card solely for accessing and sharing their 5thir digital profile.
4.3 The NFC Card may not be:
5.1 The NFC Card includes a limited-service support period of one (1) year from the date of activation of pricing package.
5.2 If the NFC Card:
The User may report the issue by emailing: [email protected]
or contacting the designated Grievance Officer.
Grievance Officer: Ganesh Sharma
Email: [email protected]
Contact no: +918448341325
5.3 Upon verification of defect, the Company may:
5.4 This support does not cover:
Replacement in such cases may be chargeable.
6.1 The NFC Card is not
6.2 The Company is not a bank, NBFC, payment aggregator, wallet operator, or financial intermediary.
6.3 All payments for Digital Access Packages are processed exclusively through RBI-authorized third-party payment gateways in compliance with applicable Indian laws.
The NFC Card and associated services operate in accordance with:
The NFC Card does not fall under RBI-regulated payment instruments or financial service categories.
The Company shall not be liable for:
Maximum liability related to NFC Card issues shall not exceed the proportional value of the associated Digital Access Package.
Users may report NFC-related concerns to:
Email: [email protected]
Grievance Officer: Ganesh Sharma
Email: [email protected]
Complaints shall be acknowledged within 24-48 hours. Resolution timelines may vary depending on complexity.
If a User’s Digital Access Package expires or is terminated:
These NFC Terms shall be governed by the laws of India. Jurisdiction shall lie exclusively with courts located in Gurugram, Haryana.
Note: The NFC Smart Identity Card is a bundled physical accessory provided as part of a SaaS subscription package. The Company does not operate as a marketplace, escrow service, wallet provider, payment intermediary, or financial institution. Payments are collected solely for digital software access.
Last Updated: January 15, 2026
This Refund and Cancellation Policy (“Policy”) is a legally binding agreement that governs the terms and conditions for all refunds and cancellations of services and products offered by Multicloud4U Private Limited through its platform, 5thIR.com (“Platform”, “Company”, “we”, “us”, or “our”). By making a purchase on the Platform, you acknowledge that you have read, understood, and agree to be bound by this Policy.
Refund requests must be initiated exclusively through the ‘Request Refund’ button where the customer shall be required to submit a duly filled form capturing mandatory details including Full Name, Registered Email, Phone Number, Course Name / Service Type, Course GUID (if applicable), Start Date, Currency, Amount Paid, and Payment Gateway Used.
A Customer shall be eligible to request a refund only within the period which is the earlier of:
This period is referred to as the "Cooling-off Period". Any refund request submitted after the expiration of the Cooling-off Period shall be rejected except in cases of proven manufacturing defects or non-delivery of service attributable solely to the Company.
Payments made for subscriptions to blogs and community access are non-refundable for the ongoing billing cycle.
Upon approval of a refund request, the amount shall be processed through the original payment method. Standard processing time is approximately 5 to 7 working days.
Multicloud4U Private Limited shall not be held liable for any delays in refund processing caused by payment gateways, acquiring banks, or the Customer’s financial institution. No indirect or incidental damages shall be covered.
This Policy shall be governed by and construed in accordance with the laws of India. Courts located in Gurugram, Haryana, India shall have exclusive jurisdiction.
Email: [email protected]
WhatsApp Support: +91 89202 22218 (Mon–Fri, 10 AM – 5 PM IST)
This Policy constitutes a legally binding agreement between the Customer and Multicloud4U Private Limited.